Doris Chu

Title: Global Quality \ Lean Continuous Improvement Expert
Location: Fremont, California, United States

Doris Chu, Global Quality \ Lean Continuous Improvement Expert at several global companies, has been recognized by Marquis Who’s Who Top Executives for dedication, achievements, and leadership in project management.

Doris E. Chu, PMP, LBC, is an experienced project manager with a lean background and a focus on developing and manufacturing logistics for digital devices. Born and raised in Hong Kong, Ms. Chu attributes her success to the values passed on to her by her heritage, especially the encouragement and emphasis on academic achievement that she received from her father, a lung surgeon, as a child. Her professional philosophy is that “no one can take knowledge away from you” and she stresses that creative thinking is crucial to building new solutions for existing problems. Ms. Chu initially came to the United States to attend Syracuse University, earning a Bachelor of Arts before continuing her education at Arizona State University, where she earned a Master of Business Administration. After receiving a full scholarship for female engineers, Ms. Chu returned to Arizona State University to complete an additional Master of Science in industrial engineering.

While studying at Arizona State University, Ms. Chu accepted a summer internship at the local manufacturing and design branch of a global technology corporation. After setting herself apart as an intern, Ms. Chu was offered a position as a full-time lean enterprise process manager for the corporation. Ms. Chu was promoted to become the corporation’s lean initiatives manager, a role she would continue to hold for several years. Among her many accomplishments at the technology manufacturer were innovations in factory design, including new floor plans utilizing pneumatic tubes to deliver parts directly to their points of use. By the time she departed the company, Ms. Chu had been recognized for her creativity and process improvements with internal Lean Bronze and Global Supply Chain Master designations in addition to a Women’s Leadership Award.

Ms. Chu has excelled as the global quality \ lean continuous improvement expert for a global online retail and logistics brand, where she works alongside suppliers and manufacturers to streamline the process of developing and building products. She is responsible for the development of a new, lean-focused employee training and certification program for the company, noting that “process and product always have to work together.” Ms. Chu is a certified Quality Award Examiner, a member of the Society of Manufacturing Engineers and the American Society for Quality, and holds both Lean Practitioner and Project Management Institute credentials.

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