Title: Senior Client Partner (Client Services Group)
Company: Infosys
Location: Shrewsbury, Massachusetts, United States
Roopa Navin, Senior Client Partner for the Client Services Group at Infosys, has been recognized by Marquis Who’s Who Top Executives for dedication, achievements, and leadership in business administration.
Since 2021, Ms. Navin has excelled as a senior client partner for the Client Services Group with Infosys Limited. In this role, she manages clients throughout the insurance industry, owns the service delivery accountability for a large book of business and works alongside a sizable team located in the U.S., Canada and India. Ms. Navin was previously an associate partner for IBM from 2019 to 2021.
From 2016 to 2019, Ms. Navin was an account manager with Cognizant Technology Services, where she previously garnered experience as an insurance platforms marketing leader from 2012 to 2015. From 2003 to 2012, she worked as a chief manager for SBI Life Insurance, for which she headed insurance operations for the entire southern Indian portfolio. Among her areas of expertise, Ms. Navin has focused on client relationship management, transforming processes across the insurance value chain, and acquiring extensive domain knowledge in underwriting and policy administration, among others.
In preparation for her career, Ms. Navin attended multiple institutions of higher education to further her career and build her skill set. She earned a Master of Business Administration degree from a prestigious institution in India. After immigrating to the United States in 2016, Ms. Navin completed an executive leadership program at Stanford University’s Graduate School of Business.
As a trailblazer in her field, Ms. Navin hopes to make a lasting impact by continuing to push boundaries and make significant contributions to support transformation in the global insurance & IT services industry. She is also noted as an advocate for diversity, equity and inclusion, and she hopes to empower employees with the resources and network, enabling them to overcome barriers and help them do pioneering work in the tech industry.
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