Title: Senior Solution Architect and Consultant
Company: Cask NX, LLC
Location: Casselberry, Florida, United States
Kenric J. Wong, Senior Solution Architect and Consultant at Cask NX, LLC, has been recognized by Marquis Who’s Who Top Executives for dedication, achievements, and leadership in business administration.
With more than 15 years of experience to his credit, Mr. Wong has excelled with Cask NX, LLC as a senior solution architect and a consultant for portfolio management since 2021. Prior to this position, he was active with ServiceNow and Contender Solutions as a senior technical consultant for information technology service management from 2019 to 2020 and a practice lead for information technology business management from 2020 to 2021. He previously served in a number of roles with AdventHealth in Altamonte Springs, Florida, including as a customer service health desk intermediate from 2012 to 2013, a service desk productivity and data analytics supervisor from 2013 to 2016, a service asset and configuration management intermediate analyst in 2016, a ServiceNow application support administrator from 2016 to 2019, and a ServiceNow application support ITSM developer from 2016 to 2019. Mr. Wong began his career as a customer service help desk associate with AdventHealth from 2008 to 2012.
Before embarking on his professional path, Mr. Wong pursued an education at the University of Central Florida, completing undergraduate coursework in 2003. He concluded his studies at Seminole State College of Florida in 2005, graduating with a general associate degree in computer and information sciences and support services. Motivated by his personal responsibility for the well-being of his siblings, he has been additionally driven by his desire to interact with others utilizing problem-solving skills and empathy, as he believes the key to customer service is changing people’s perspectives. Mr. Wong attributes his success to the support of his wife as well as his mentor, Alfred McNair, who he cites for having instilled confidence within him.
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