Title: Agency Owner
Company: American Family Insurance
Location: Raytown, Missouri, United States
Karen Rochelle Gilkey, Agency Owner at American Family Insurance, has been recognized by Marquis Who’s Who Top Professional for dedication, achievements, and leadership in Insurance Services.
Ms. Gilkey is an established business professional and agency owner at American Family Insurance since 2015. Based in Raytown, Missouri, she is licensed in multiple states and can serve clients from various parts of the country. Leveraging her former success as a district manager for another leading insurance company, she enjoys the opportunity to serve her community and beyond.
In addition to providing excellent service to existing and potential clients in all areas of homeowner, automobile, life and business insurance, Ms. Gilkey drives the agency’s business growth. Moreover, she focuses on ensuring clients fully understand their insurance coverage so that each tailored insurance policy meets their needs. Remaining at the forefront of industry trends has been instrumental in her success and forward-thinking approach to business.
Ms. Gilkey and her team at American Family Insurance offer an array of services to clients, including car, home, life, business, renters and umbrella insurance. They cover vehicles, motorcycles, boats, ATVs, recreation vehicles and campers, and snowmobiles. For properties, they specialize in single-family homes, condominiums, manufactured homes and rental properties. Additionally, Ms. Gilkey and her licensed agents are experts in commercial insurance and farm and ranch insurance.
In preparation for her future, Ms. Gilkey received a Bachelor of Arts in psychology from the University of Missouri in Columbia in 1990. She also garnered certification in referral selling through LinkedIn. While pursuing her degree, she completed an internship at a local insurance firm and gained extensive experience that led to her first role in the field. Ms. Gilkey’s educational background has influenced her ability to lead her team members and communicate effectively as a business owner. Highly qualified in her industry, she is licensed to practice insurance in Missouri, Arizona, Colorado, Florida, and several other states nationwide.
Active in her professional community, Ms. Gilkey is affiliated with the Urban Financial Services Coalition, a nonprofit organization comprising minority professionals in financial services and related fields. She has also served as the vice president of Business Network International since 2022, a professional organization consisting of an entrepreneur network for business recommendations that has been in business since 1985. In a civic capacity, Ms. Gilkey has been volunteering for Lead to Read KC since 2020, where she works with elementary students and encourages them about the importance of reading.
In recognition of her success, Ms. Gilkey has received a Customer Excellence Award numerous times from American Family Insurance. This recognition is based on client surveys and is a testament to her devotion to client satisfaction. Ms. Gilkey credits her good fortune to her core values, which include treating others the same way she treats her family. She also notes the positive influence her family has had on her while coming of age, where she garnered a positive work ethic and integrity-based values.
Eager for the future of her agency, Ms. Gilkey aims to expand American Family Insurance by opening a second location in her hometown. She also intends to be viewed as a role model for others, particularly as an African American business owner.
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