Title: Director of Marketing and Sales
Company: Manoogian Manor
Location: Livonia, Michigan, United States
Robert S. Harrison, director of marketing and sales at Manoogian Manor, has been recognized by Marquis Who’s Who Top Executives for dedication, achievements, and leadership in assisted living.
With seven years of experience, Mr. Harrison has established a successful career in assisted living. He currently serves as marketing director at Manoogian Manor, a role he has held since 2023. In this position, he works across multiple departments, including medical, dietary, physical therapy, occupational therapy, and housekeeping, ensuring seamless collaboration and high-quality care for staff, patients, and their families. He partners closely with the executive director to maintain excellence in care standards while fostering trust and transparency in all interactions. He is also dedicated to community service, contributing as an organizer and fundraiser for men’s retreats, A Hundreds High, and the Children’s Leukemia Foundation. He laid a strong educational foundation with a bachelor’s degree in liberal arts from Arizona State University in 1990 and a certificate in new urban development from the Harvard Business School of Executive Education.
Mr. Harrison cares deeply for the elderly, recognizing that they are often overlooked and forgotten in society, with many lacking advocates or facing neglect. In these moments, he steps in as their voice, ensuring their needs and concerns are heard and addressed with empathy and care. Reflecting on his path, his most significant career accomplishment has been his leadership at Manoogian Manor Assisted Living, where he played a pivotal role in revitalizing the organization after the challenges of the pandemic. His efforts successfully transformed the facility’s reputation, resulting in a remarkable sales increase of over 60% within two years. In light of his impressive undertakings in the field, he was admitted to the Business Hall of Fame in 2024 and earned accolades such as Best Assisted Living by the City of Livonia in 2024 and 2023, and Best of Senior Care from Hour Detroit Magazine in 2023.
Mr. Harrison attributes his success to a steadfast commitment to honesty, integrity, and diligent effort. He is transparent about his knowledge and readily admits when he does not have the answers, but he is dedicated to finding the information needed. Upholding his promises is of utmost importance to him, reflecting his strong values in personal and professional interactions. In advising aspiring professionals, he underscores prioritizing balance in their lives, recognizing that being overly engaged in work can negatively impact overall well-being. He also encourages learning to discern when to focus on self-care and when responsibilities can be addressed later.
In the coming years, he intends to continue fostering the growth of Manoogian Manor. The facility has undergone significant upgrades, and he envisions Manoogian Manor operating with a substantial waiting list and maintaining a strong positive reputation within the community. The organization distinguishes itself in a competitive landscape, particularly amid the proliferation of newly established assisted living facilities. However, what these newer establishments lack is the familial atmosphere and genuine dedication that characterize Manoogian Manor. His overall objective for the future is to remain engaged in this industry. He is contemplating the best path forward, considering whether he prefers to manage facilities or explore ownership opportunities. His primary focus is on ensuring that the facility operates at a world-class standard and continues to receive accolades.
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