Title: Retired Manager for the Office of Landlord-Tenant Affairs
Company: Montgomery County Government
Location: Washington, D.C., United States
Rosie McCray-Moody, Retired Manager for the Office of Landlord-Tenant Affairs at Montgomery County Government, has been recognized by Marquis Who’s Who Top Executives for dedication, achievements and leadership in Public Service.
Ms. McCray-Moody’s distinguished career in public service is marked by her unwavering commitment to fair housing and tenant rights. Now retired, her professional journey with the Montgomery County Government began in 1992, where she initially contributed to the organization in various capacities. In 1994, Ms. McCray-Moody joined the Office of Landlord-Tenant Affairs and quickly established herself as a dedicated advocate for equitable housing practices. After a brief assignment with Housing Code Enforcement, she returned to the Office of Landlord-Tenant Affairs in 1996 to address a critical staffing shortage, reaffirming her dedication to the department’s mission.
From 1996 to 2010, Ms. McCray-Moody served as an investigator within the Office of Landlord-Tenant Affairs, Department of Housing and Community Affairs. In this role, she was responsible for reviewing and assigning complaints, signing official documents, responding to public inquiries, handling walk-in clients and performing a range of administrative tasks. Among other tasks, Ms. McCray-Moody advised on policy-related matters, managed communications and played a key role in overseeing the Commission on Landlord-Tenant Affairs. She also supervised investigators and guided both staff and public inquiries while addressing escalated issues.
Elevated to manager of the Office of Landlord-Tenant Affairs in 2010, Ms. McCray-Moody led the department until her retirement in 2022. As a manager, she ensured the smooth functioning of the office by attending meetings, managing budgets and maintaining oversight of all operations. Ms. McCray-Moody’s leadership was instrumental in upholding high service standards for Montgomery County residents seeking assistance with landlord-tenant matters.
Following her retirement, Ms. McCray-Moody has continued to serve part-time at the Office of Landlord-Tenant Affairs, dedicating approximately 15 hours each week to updating publications and preparing materials for commission meetings. Although Ms. McCray-Moody no longer investigates complaints directly, her ongoing support is vital to office operations, particularly given the absence of a dedicated secretary, which allows staff members to focus on their primary duties.
Ms. McCray-Moody’s academic foundation included a Bachelor of Arts in psychology from The George Washington University in Washington, D.C., earned in 1977. Her education provided her with valuable insights into human behavior and communication, skills that have been instrumental throughout her career in public service.
Beyond her professional accomplishments, Ms. McCray-Moody is actively involved in civic life through participation in her local church and membership in a women’s club. She is also known for her charitable donations supporting community initiatives.
In recognition of her exemplary service, Ms. McCray-Moody received Montgomery’s Best Customer Service Award in 2006. She attributes much of her success to her ability to listen actively and collaborate across departments within the Department of Housing and Community Affairs. By fostering strong relationships with colleagues and external agencies, such as the Housing Opportunities Commission, Ms. McCray-Moody has consistently found effective solutions for those seeking assistance.
Among Ms. McCray-Moody’s most significant achievements was the creation and stewardship of “The Montgomery County Landlord-Tenant Handbook.” First published in 1997-1998, this comprehensive guide has become an essential resource for both landlords and tenants navigating complex legal requirements. Now in its 15th edition as of 2025, the handbook has expanded from 20 pages to over 75 pages under Ms. McCray-Moody’s meticulous care. Each annual update reflects her expertise in landlord-tenant law and her commitment to keeping readers informed about evolving regulations on security deposits, lease requirements and tenant rights. The handbook stands as a testament to her dedication and is widely recognized as an indispensable tool within Montgomery County.
Ms. McCray-Moody’s legacy is characterized by compassion and dedication. She has always believed that everyone deserves assistance regardless of their circumstances or needs. Ms. McCray-Moody’s mission remains focused on ensuring fair treatment and access to decent housing for all individuals, a principle that has guided her throughout her career.
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