Title: Director of Hotel Operations
Company: The Lodge at Woodloch
Location: Hawley, Pennsylvania, United States
Tracy Lynn Pagan, Director of Hotel Operations at The Lodge at Woodloch, has been recognized by Marquis Who’s Who Top Executives for dedication, achievements, and leadership in hospitality.
Since 2020, Ms. Pagan has excelled as the director of hotel operations at The Lodge at Woodloch in Hawley, Pennsylvania. She garnered previous experience as the guest services and rooms division manager at the hotel from 2016 to 2020 and the front office manager in 2016. From 2014 to 2016, she was the front office manager of The Inn at Pocono Manor, and from 2013 to 2014, she was a shift manager of marketing services at Sands Casino Resort Bethlehem.
Ms. Pagan began her career as the owner of TLP Coaching and Consulting LLC. From 2009 to 2012, she was the casino cashier supervisor for Harrah’s Casino & Resort Atlantic City with Caesars Entertainment. From 2012 to 2013, Ms. Pagan served as the hotel services manager for the Tropicana Casino & Resort.
In preparation for her career, Ms. Pagan completed coursework in general studies at Atlantic Cape Community College. She is a Certified Hotel Administrator and Certified Rooms Division Executive with the American Hotel and Lodging Association. Alongside these credentials, she holds a New Jersey Casino Commission Control KEY License and a Pennsylvania Non-Gaming License.
Ms. Pagan attributes her success to her innate ability and networking skills. Among her accomplishments, she is proudest of developing her team through coaching and mentoring. In the coming years, she hopes to focus on her coaching and consulting business and expand her impact on her community.
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