Title: Underwriting Specialist
Company: Auto-Owners Insurance
Location: Lansing, Michigan, United States
Kelly J. Allard, Underwriting Specialist at Auto-Owners Insurance, has been recognized by Marquis Who’s Who Top Executives for dedication, achievements, and leadership in the Insurance Industry.
For nearly three decades, Ms. Allard has been excelling in her career, establishing herself as an expert in underwriting. Her journey in the insurance sector began with deep familial roots. Her grandparents operated an independent agency from their home, while her uncle served as a claims adjuster before retiring. Meanwhile, her mother dedicated over 30 years to the same company where she now excels. Although Ms. Allard did not initially plan to enter the field after earning her college degree, she embraced the opportunity when it arose, finding that her family’s legacy provided a strong foundation for her own professional growth.
Since 2009, Ms. Allard has served as an underwriting specialist at Auto-Owners Insurance in Lansing, Michigan. Over her tenure in this role, she has focused on reviewing submissions for all lines of property as well as automobile and umbrella coverage. While agents manage sales, Ms. Allard is responsible for assessing new business endorsements and responding to a variety of inquiries. Her expertise has enabled her to build a robust network of agents with whom she shares not only professional relationships but also personal connections. Many of these relationships have developed into friendships characterized by trust and mutual respect. Ms. Allard finds particular fulfillment in mentoring newer associates and those transitioning within the company, guiding them through the complexities of the industry and helping them achieve their goals.
Earlier in her career, Ms. Allard worked as a receptionist at two animal hospitals. This experience provided valuable insights into customer service and organizational skills that would later benefit her in more complex roles within the insurance industry.
Ms. Allard holds a Bachelor of Science in psychology from Grand Valley State University in Allendale, Michigan, graduating in 2001. Her academic background has been instrumental in shaping her approach to communication and relationship-building, skills that are vital for success in underwriting and client relations.
Throughout her career, Ms. Allard has learned the importance of adaptability and flexibility in an ever-evolving industry. She recognizes that meticulous planning is essential but understands that unexpected challenges often arise, requiring quick thinking and a willingness to adjust strategies on short notice. This ability to remain adaptable has allowed Ms. Allard to navigate shifting market conditions and procedural changes effectively.
Ms. Allard’s success can also be attributed to strong listening skills and comprehensive knowledge acquired over many years of experience. She takes responsibility for both positive outcomes and any inadvertent errors by promptly addressing misinformation with agents or colleagues when necessary. Ms. Allard’s clear communication style ensures that those she assists receive thorough explanations behind every decision or recommendation.
Industry trends have further shaped Ms. Allard’s perspective. She has observed fluctuations between hard and soft markets, noting how pricing strategies shift accordingly among carriers. Her company’s consistent approach to rates stands out amid these changes, positioning it competitively even as other carriers adjust their offerings.
Ms. Allard’s commitment to excellence has not gone unnoticed. She is especially proud of receiving significant awards from independent agencies, honors that were determined by nominations from employees across several companies and finalized through a voting process. Being selected from among hundreds of candidates was a humbling experience for Ms. Allard and affirmed her professionalism and trustworthiness in the eyes of her peers. These accolades stand as her most cherished accomplishments.
Looking ahead, Ms. Allard aims to pursue additional professional designations despite the challenges posed by a demanding schedule. She has already completed one of three required examinations for each designation and remains committed to achieving these certifications while continuing to mentor others within her organization. Ms. Allard’s career reflects not only technical expertise but also genuine care for colleagues and clients alike, a legacy built on family tradition, continuous learning and unwavering professionalism.
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