Title: President and Chief Executive Officer
Company: Gotham Pumps USA
Location: Brooklyn, New York, United States
Nicholas A. Arroyo, President and Chief Executive Officer at Gotham Pumps USA, has been recognized by Marquis Who’s Who Top Executives for dedication, achievements, and leadership in Entrepreneurship.
Mr. Arroyo is a leading entrepreneur who founded Gotham Pumps USA in 2024 as the president and chief executive officer. As an expert in sales engineering, he specializes in water systems within commercial buildings. His company, based in Brooklyn, New York, provides pump systems for buildings over four stories tall and includes structures with bathrooms and basements. Mr. Arroyo’s responsibilities include working with licensed plumbers, mechanical contractors and property management companies. His expertise incorporates commercial engineering, predominantly mechanical, electrical and plumbing (MEP) systems.
Beginning his career with Federal Pump Repair (now PumpMan NYC), Mr. Arroyo spent 20 years with the organization before forming Gotham Pumps USA. In business for over 90 years, PumpMan NYC serves the five boroughs of New York and the tri-state region as a leading pump service and repair provider. During Mr. Arroyo’s tenure, he was a sales engineer and project engineer from 2004 to 2014, where he garnered remarkable success and expertise in the field. Subsequently, he became the North American distributor sales manager for Federal Pump Repair from 2014 to 2024. Mr. Arroyo simultaneously served as the sales director between 2017 and 2024 and as the vice president of sales from 2019 to 2024. Moreover, he briefly served as a business unit manager in 2019.
In preparation for his future, Mr. Arroyo studied at Brooklyn College, earning a Bachelor of Business Administration and Management with a focus on finance in 2004. Besides his education, he remains at the forefront of his industry through memberships in prominent industry-related organizations. Among them, Mr. Arroyo is active in the New York chapter of the American Society of Plumbing Engineers, the American Society of Heating, Refrigerating and Air-Conditioning Engineers, the New York City Resident Manager’s Society and the master chapter of The Emerald Guild Society. Civically, he is affiliated with Habitat for Humanity, The Heart Foundation, and various charity events.
Throughout his tenure in the field, Mr. Arroyo has enjoyed numerous achievements. Most notably, he was successful during Hurricane Sandy, which affected the entire east coast of the U.S. He also had the opportunity to replace all the water pumps in over 45 Red Hook, Brooklyn buildings. Other projects included working for the Four Seasons Hotel, which had needed hot water service within just four weeks and earned Mr. Arroyo local notoriety as the go-to person for such high-pressure projects.
Attributing much of his success to his keen ability to recognize issues that others in the field do not, Mr. Arroyo is also eager to always go above and beyond to accomplish his goals. His expertise in pumps, sales, service, installation and MEP systems has been instrumental to his accomplishments. Moreover, Mr. Arroyo notes the importance of quality customer care as a significant aspect of business ownership. Despite the challenges of customer service, he feels it is imperative to do his best to guarantee their satisfaction. Eager for the future, Mr. Arroyo aims to continue expanding Gotham Pumps USA while ensuring he maintains a good work-life balance for himself and his employees.
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